The Oak Canopy Exchange is a licensed small business located in Central Texas. We strongly believe that being a small business gives us the chance to provide each and every person with friendly customized attention. We are very happy that we get to do what we love and we believe that our enthusiasm and commitment shows in our work and in our customer feedback.

In a good faith effort, we make charitable contributions to the following organization: St. Jude Children's Research Hospital. It's our way of saying thanks and for giving back to the communities that need it most.

We are a GREEN company and are committed to reduce waste as much as we can. As a result, you may notice that some of our packing material is shredded or crumpled newspaper. We also try to reuse boxes if they appear to be in great condition.

We are a FAIR TRADE company that help support artisans around the world so that they can sustain a living making unique products for American homes.

All our items are BRAND NEW. We never sell refurbished, open box returns, or defective items. We want to make shopping fun and easy for you. Our purpose is to give you excellent customer service; super fast shipping with delivery tracking confirmation; and quality made products.

 

Everything you see in our store has been carefully selected from a variety of sources. We believe in carrying products that will give you the most for your money. We also realized that many products sold in today's market are built for temporary use or to be disposed of at a later time. Because of the abundance of products that were built to minimum standards, we wanted to offer people the choice to purchase higher quality products built to higher standards and that would last a lifetime and/or many years.

 

The Oak Canopy Exchange is an authorized dealer of some of the following. Buying from an authorized dealer ensures that your warranty will be covered.

• Country Living Grain Mills
• Excalibur Dehydrators
• Omega Juicers
• La Pavoni
• Soyabella and Yolife
• Bodum
• Back to Basics
• Victorio

All of our products come with some form of warranty. Upon receipt of your item, please look for the warranty card and register with the company directly to ensure that your item is covered.

We do our best to update our website daily regarding stock quantity and strive to maintain an accurate reflection of our inventory. We also maintain multiple stores. As a result, from time to time, online retailiers may run into inventory shortages, especially when prices are discounted or during peak buying seasons such as holidays. These shortages are rare occurences in our store, but if in the event the product you've purchased happens to be sold out, we will notify you immediately to relay the estimated time of arrival for the backordered item. You may then choose to wait for the item or receive a full refund. We would be happy to do either.

We accept serious inquiries only. If you have a product that you invented or have a product that you would like for us to consider promoting and carrying in our store, we would be happy to consider it. Please do the following to ensure that your request gets processed:

• Mail us a flyer or brochure of your product to: The Oak Canopy Exchange, 6800 West Gate Blvd., Ste. 132-465, Austin, TX 78745-4868
• Please supply the following information as well: Product Details or story behind your product, your contact information including name, mailing address, email address, and any other information such as website, etc.
• We will do our best to reply back to you via email within 3-5 days.

Please note that we work very hard to give you the most accurate product descriptions and information on our website.  If you have any questions about a product and its ingredients, please contact the manufacturer. We also recommended that you always read labels, warnings, and directions before using or consuming any product.  The content on this website is for reference purposes only and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. The Oak Canopy Exchange (OakCanopy.com) assumes no liability for inaccuracies or misstatements about products.